Click & Collect is a free service. Your order will be generally processed during store opening hours 1-3 hours after receiving the order. (See our store opening hours)
Weekdays only. Orders must be placed before 12 noon. Any order placed after 12 noon, or placed on a weekend, will be delivered on the following weekday
Local delivery is 10kms from Amcal Coffs Harbour, these suburbs include:
We are a local pharmacy who supplies life-saving medications to our community. In the event of an unforeseen medical emergency, pharmacy deliveries will be sent out in order of clinical priority according to the pharmacist-in-charge. If there is a change to your delivery time, we will endeavour to contact you as soon as possible. We thank you for your understanding. If for any reason we do not have a product in-stock you will be contacted as soon as possible to advise you of any delay in delivering the product. See our Ts & Cs for more information
Shipping by Australia Post (2-7 days) is $9.99 for anywhere in Australia. Excludes bulky items.
Fast, safe, contact-free delivery
We are a medical organisation and take the health of our staff, customers and community seriously. We follow all industry guidelines and protocols to reduce the spread of infectious diseases, such as Covid-19 and influenza. Our delivery drivers will keep the recommended 1.5m from you and no signatures are required when receiving goods. In the event that delivery verification is required, our drivers may take a photo of the goods at your property. Some deliveries, such as dangerous drugs and fridge items cannot be left unattended and will return to the pharmacy should someone not be available to receive them.
Amcal Coffs Harbour accepts online payments via Paypal, Visa, Mastercard or AfterPay. Payments are made through secure encrypted gateways and we do not store your card information
If you are unsatisfied with a product, for any reason, please contact us on (02) 6652 2336 and we will happily assist you with your needs.
Amcal Coffs Harbour has been servicing our community elders in Aged Care Facilities since 2013. In addition to nursing homes, we also service local community residents’ dose administration aids (Webster packs), which are prepared in a purpose-built local packing facility within the pharmacy. We utilise cutting edge technology such as dispensing robots, automated robotic stock management systems and proprietary software solutions to complement our experienced staff of managers, pharmacists and dispensary technicians. For more information on our service to aged care in our community, or if you are from a local Aged Care Facility interested in our services, please contact firstname.lastname@example.org
Compounding is the science of creating customised medications unique to a patient's needs. Only registered pharmacists who have completed specialist training with an approved education body, and have a laboratory with TGA Approved equipment can legally compound 'complex' preparations in Australia. Amcal Coffs Harbour specialises in producing a range of bio-identical natural hormones, sleep Improvement medication, pediatric preparations, neuropathic pain medications, high-dose prescribed vitamins, women's health and dermatological compounded products.
An electronic prescription is one which electronically holds all the information a regular paper script would, but saved as encrypted data into a 'token'. These tokens look like a QR code, which is a fancy barcode. The token holds the information for the prescribed medicine for a particular patient, just like a paper script. Amcal Coffs Harbour can receive and dispense the electronic script token by either the patient or a carer/family member.
Amcal Coffs Harbour can receive electronic scripts by face-to-face (showing token on a mobile phone), paper, SMS, email, fax, and apps such as Scrypt, Medadviser and Health Notes.
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